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OUR DELIVERY POLICY

Delivery

To avoid delays in receiving your order, we recommend that you have the item delivered to an address where someone will be available to sign for it between 9 am and 5 pm.
PO Box addresses will not be accepted. 

 

 

Shipping times


Orders are processed and shipped on business days only (Monday through Friday, excluding public holidays).
Delivery may take up to 10 working days, depending on the location of your shipping address. Express freight does not guarantee overnight delivery.

 

 

International shipping


Master Makeup By Dean Nixon can ship orders internationally, however shipping charges are charged to the customer and are on an application basis depending on country being sent to.  All product pricing and freight costs are quoted in Australian Dollars. We required by law to collect local sales tax on orders where applicable.   Please contact us directly at info@mastermakeup.com.au  to receive a shipping quote.



International Duties and Taxes


Your order may be subject to import duties and taxes, which are levied once your order reaches your country. Master Makeup By Dean Nixon does not collect these duties and taxes. If you incur these additional charges, they must be rendered prior to your order clearing customs. You will be contacted by the freight forwarder prior to delivery. Orders delivered within Australia are not subject to duties.

 

 

Shipping to multiple addresses


Each order you place can only be shipped to a single address. If you, or your company, require orders to be sent to multiple addresses, you will need to place a separate order per address.

 

 

Delivery details


Please ensure that all shipping information is corrected prior to check out. Master Makeup by Dean Nixon takes no responsibility for delivering to incorrect addresses supplied by customers.

 


Shipping costs


Standard Shipping anywhere in Australia - $9.95 (AUS)
International Shipping – Price on application

 

 

Tracking your order


You are able to track the static of your order at
http://www.fastway.com.au/courier-services/track-your-parcel

 

 

Shipping


To the best of our ability all orders are processed and shipped within 1-2 days from receipt of your order. All orders require a signature upon delivery. If you are not there to sign for your order, our courier will leave a card with details of where to collect your parcel. To ensure delivery of your order, our courier will not be able to leave your order “hidden” at the address.